Refund Policy
We want you to love your jewelry! If you’re not completely satisfied, we’re happy to help.
1. Return Eligibility
- We offer a 14-day return policy for all non-customized jewelry.
- Items must be unused, in their original packaging, and with proof of purchase.
- Customized jewelry is final sale and cannot be returned or refunded since it’s made just for you.
2. How to Start a Return
To initiate a return, please contact us at info@calebee.store within 14 days of receiving your order. We’ll provide instructions on how to send your item back.
3. Refund Process
- Once we receive your returned item and inspect it, we’ll process your refund to your original payment method.
- Shipping costs are non-refundable, and return shipping is the customer’s responsibility.
4. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately with a photo, and we’ll make it right!
5. Contact Us
Have questions? We’re here to help! Please reach out to info@calebee.store.